Returns & Exchanges
We want you to be completely satisfied with your Goth N' Rock gear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. Whether the fit isn't right or the vibe isn't matching, we are here to help you find your perfect dark aesthetic.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is free from pet hair, smoke, or makeup marks.
Ship It Back
Print the prepaid shipping label provided via email, affix it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing